Refund policy

Important Return Policy Update

At Moon Moon Cosmetics, we've always tried our best to offer a flexible and customer-friendly return policy because we truly value every customer and your trust.

Due to an increase in fraudulent returns, including counterfeit products being returned to our store, we have made the difficult decision that all sales are final, effective immediately. This policy helps us protect the authenticity and quality of every product we offer.

We understand this is a change from before, and we sincerely appreciate your understanding and continued support of our small business. Whenever possible, testers are available in-store, and our team is always happy to help you choose the right products before you purchase.

Thank you for supporting Moon Moon Cosmetics.